The ‘future of work’ must focus on employees’ needs

People are at the heart of all workplaces and they need to feel appreciated if managers are to build trust

Niamh Graham: people will always be at the heart of how we work

There is a lot of talk at the moment about the “future of work”, with a bit of scaremongering thrown in about emerging technologies such as artificial intelligence stealing our jobs.

Amid all this, we should not lose sight of the fact that people remain at the heart of how we work now and will in years to come.

For our workplaces to thrive, we need to focus on what makes people tick – that ...