How to manage: Pandemic has given IT professionals an opportunity to lead

Digital transformation has moved to the top of the business agenda over the past year, meaning chief information officers need a whole new set of skills

Pre-pandemic, IT was seen as a support function, but now it is fundamental to the bottom line

The pandemic has transformed the role of IT in business. Where once it was considered a back-office or support function, it is now viewed by many as being fundamental to the bottom line.

For chief information officers and other high-ranking IT professionals, this shift has brought about the need for a whole new set of skills in leadership, strategy and business.

In business-as-usual times, many of these professionals were not positioned to drive any kind ...