How I make it work: ‘You can’t just bark instructions any more. Managers need to be mentors now’
The old-school ‘command and control’ style of leadership is falling by the wayside: you need to be able to coach, teach and guide people
Jim O’Dea is vice president of global operations at Workhuman. Established in Dublin in 1998 as Globoforce, the company rebranded last year and was recently valued at just over €1 billion. Workhuman sells cloud-based employee reward and incentive software in 160 countries and employs close to 700 people in Ireland and the US. O’Dea joined the company in his current role nine years ago.
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