Disaster, and how to handle it

No firm is immune to a potential corporate crisis – and if and when one occurs, the actions taken in the hours and days that follow are crucial

15th December, 2019
Disaster, and how to handle it
Kenan Furlong, A&L Goodbody. Picture: Orla Murray/SON Photo

Corporate crises announce themselves in many ways: a phone call from a journalist, a whistleblower's report, a regulatory inquiry. The hours and days that follow can be a defining moment for a business.

Companies can be damaged as much by their handling of the crisis as by the underlying incident. Business pages are replete with stories of organisations compounding matters through avoidable mistakes.

Few will forget the ill-judged communications strategy of Tony Hayward, the then...

Subscribe from just €1 for the first month!

Exclusive offers:

All Digital Access + eReader

Trial

€1

Unlimited Access for 1 Month, €19.99 Monthly thereafter

Get basic

*New subscribers only

You can cancel any time.

Annual

€200

€149 For the 1st Year

Unlimited Access for 1 Year

You can cancel any time.

Quarterly

€55

€42

90 Day Pass

You can cancel any time.

2 Yearly

€315

€248

Unlimited Access for 2 Years

You can cancel any time.

Team Pass

Get a Business Account for you and your team

Share this post

Related Stories

Lucinda Creighton: Forget the exercise bike, the ‘perk’ your staff need is quality of life

How to manage: Boomerang candidates cost more, but have unique value

How I work: ‘Not everyone needs to be a challenger or a disruptor to be effective’

How to manage: Younger staff need help to avoid losing out on on-the-job learning