Zendesk showcases its new wares

Zendesk showcases its new wares

Designed to break down unnecessary divisions between departments, Duet addresses customer needs by sharing data between sales and support tools in a single platform

At its 2019 showcase at London’s Tobacco Dock on June 12, Zendesk, the customer service and engagement platform, announced the expansion of its AI-powered chat bot, Answer Bot, as well as introducing Zendesk Duet, which brings together Zendesk Sell and Support in a streamlined, flexible product costing $59 per month per user.

Designed to break down unnecessary divisions between departments, Duet addresses customer needs by sharing data between sales and support tools in a single platform, allowing...

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