Twitter promises to clean up its nest

Social media site Twitter insists it is clamping down on abuse and improving online safety as it looks to regain public trust, writes Emmet Ryan

Karen White, head of policy for EMEA at Twitter

The fight to get safer is one that never ends for Twitter, and the social network knows it. Getting healthier isn’t just about looking better in the public eye, it’s crucial to its business model that Twitter regains public trust.

Twitter’s head of public policy for EMEA, Karen White, knows changing perceptions won’t be easy, but she also defends the company’s record as it looks to be a safer place for all users.