The road to change: How boardrooms are embracing digital transformation

Boardrooms are properly embracing digital transformation, but while it’s easier to push forward changes, they are not a straight swap, writes Quinton O’Reilly

For all the talk around the concept of digital transformation, you may be hard-pressed to find a consistent definition.

There is an official definition for it. Salesforce describes it as the process of using digital technologies to create new, or modify existing, business processes, culture and customer experiences to meet changing business and market requirements.

But the reality is there will be numerous interpretations of that definition which will vary from company to ...