Salesforce says ‘little people’ hold key to success of big companies

At its world tour in London, the company focused on the fourth industrial revolution — the advent of AI, autonomous vehicles, Internet of Things and other similar technologies coming to the fore

Attendees at the Salesforce world tour

With more than 150,000 companies using its product, Salesforce brought the focus from the major players to the individuals using its services.

At its world tour in London, the company, which holds the number one position for CRM, sales, marketing and customer service platform, focused on the fourth industrial revolution — the advent of AI, autonomous vehicles, Internet of Things and other similar technologies coming to the fore — which its global chief ...