The growth of the Dalata Hotel group through data

The growth of the Dalata Hotel group through data
Stephen McNally, deputy chief executive of Dalata: ‘Free wifi in all our hotels gave us a great advantage’

Stephen McNally tells Jason Walsh how the success of the Dalata Hotel group is underpinned by data

At 7am on a Thursday morning, the Clayton Hotel in Leopardstown, Co Dublin is already busy. Not overrun, but the hum of activity makes it feel more like 10am. Having arrived to meet the group’s deputy chief executive Stephen McNally, I sink into a leather armchair, drink a coffee and flick through the complimentary newspaper. Not far from me, a guest is working on his laptop, and just around the corner, at a special bar fitted out with USB and power outlets, sits another.

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