Never mind the speed, check the connection

When it comes to delivering voice over the internet, most businesspeople would be surprised to learn that connection speed isn’t always the best measure of quality

Neil Wisdom, managing director, Intellicom Ireland
Neil Wisdom, managing director, Intellicom Ireland

The quality of a call is actually much more influenced by the consistency of the connection than anything else. That’s according to Neil Wisdom, managing director with specialist software and service provider Intellicom Ireland.

“People might not realise it fully, but internet technology does not require a lot of speed or capacity, but what it most definitely requires is a very high quality and reliable link,” he said.

“When ...