Neopost secures deal with Laya Healthcare

Ian Brennan, director of IT, Laya Healthcare; Duncan Groom, managing director, Neopost Ireland; and Joanne Boyle, head of customer service at Laya Healthcare. Picture: John Allen

Neopost Ireland and GMC Software Technology have won a deal with Laya Healthcare to provide Laya’s communications services. The agreement is designed to enhance the customer communication process and will be rolled out in four phases over the coming months.

By implementing GMC Inspire, Laya aims to improve customer experience and reduce the time associated with managing the customer communications process.

“Our brand promise is our commitment to look after our members always, ...