More than a technicality

All ICT jobs are technical jobs — but as the skills become ever more technical, do training courses offer a career kickstart? Jason Walsh finds out

Catherine O’Keefe, training manager, PFH Technology

There is, of course, more to ICT use in business than customer support and social media. Backend applications and business support rely on increasingly complex systems running 24/7. In a business environment like this, demand for technology professionals is never-ending, but getting the right person for the job — or indeed, being that person — may involve acquiring some heavy-duty skills.

Michael Callan, Iasa Ireland president and information architect at Eirgrid, said professions ...