Making payments Seamless

The explosion of mobile commerce has created even greater demand for smooth payments systems that make transactions not only possible, but both easy and secure. Jason Walsh spoke to Louise Phelan of PayPal to find out about the company’s goals

Louise Phelan, vice-president of global operations, EMEA, PayPal

E-commerce is far from in its infancy now, but the ground is shifting beneath the feet of both retailers and consumers.

Log-ins and systems that were acceptable on desktop computers are less suited to mobile payments, and with Apple Pay and Google Wallet knocking on the door we can expect the landscape to keep changing.

PayPal has been a mainstay of e-commerce since it was founded in 1998, but the company has sought ...