Lightning strikes: Savvier shoppers are a challenge for retail staff

Lightning strikes: Savvier shoppers are a challenge for retail staff
Carl Dempsey, vice-president of sales engineering EMEA for Salesforce

But Salesforce sees an opportunity to bring its CRM software out of the back office and onto the shop floor

Salesforce has launched a new user interface called Lightning in a bid to adapt to changing customer demands.

“Salesforce has been the leader in the sales category in Gartner’s Magic Quadrant for the last eight years. We like to think we know a thing or two about sales. But we are all more demanding customers now,” said Carl Dempsey, vice-president of sales engineering EMEA for Salesforce.

Lightning is partially aimed at the financial services...

Subscribe from just 1€

Exclusive offers

Choose the subscription that is right for you

Monthly Subscription

€1

For the first month

€19.99 Monthly Thereafter

Subscribe today

Cancel anytime

Annual Subscription

€200€149

For the first year

€199.99 annually thereafter

Subscribe today

Cancel anytime

Quarterly Subscription

€55€42

For the first 90 days

€55.00 quarterly Thereafter

Subscribe today

Cancel anytime

These offers are not available for current subscribers. Offers and pricing are subject to change without notice.

Terms & Conditions Apply

Please Subscribe or Log in to continue

Subscribe Login

Related Articles

More from The Business Post