Jane Ruffino: Machines can be good students, but empathy counts

Jane Ruffino: Machines can be good students, but empathy counts
Facebook has created a tool to help you get over a break-up

The problem isn’t with teaching machines to learn, it’s training them to understand

A few weeks ago, San Francisco-based software engineer Isis Anchalee found that her Facebook account had been suspended, under suspicion that she was connected with terrorism. It was restored, but not without significant effort on her part. Anchalee is a relatively visible figure in tech, having launched the #ILookLikeAnEngineer campaign earlier this year. It shouldn’t have been that hard to confirm that her legal, actual name really is Isis.

Still, while she was trying...

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