Internet of things: IoT is about the end, not the means

Internet of things: IoT is about the end, not the means

While technologists get excited about the possibilities offered by a more connected world, canny observers warn against putting the cart before the horse, writes Alex Meehan

According to Graham Fagan, head of innovation and development for BT Ireland, for the internet of things (IoT) to be more than just a fascinating idea, it has to deliver where it counts – on the bottom line.

“From the businesses point of view, you have to ask the same questions as always – will the IoT enable you to reduce the cost of servicing customers, will it enable you to offer a better service or...

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