The human side of smart cities

The human side of smart cities
A typical day at the Dublin Traffic Management and Incident Centre

The concept is older and a lot more complex than you might imagine, writes Jane Ruffino

In Dublin’s Civic Offices on Wood Quay, you’ll find the Dublin Traffic Management and Incident Centre. In this room, a small team of people operates the buttons and levers that control the city’s system of lights and signals. There are 130 CCTV cameras across Dublin monitoring traffic and collecting anonymised data that helps inform human-made decisions about when to override traffic lights, how to change timings to alleviate congestion, and what to communicate to the public about their commute or their community.

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