Greasing the wheels of business communication

Greasing the wheels of business communication View Gallery
Karl McDermott, head of ICT, Three Ireland

No matter how automated or intelligent IT systems get, one thing is unlikely to change — the role of personal communication in business, and that’s where unified communications comes in. Alex Meehan reports

It takes communication to make the wheels of business turn, doing deals and forging relationships that allow companies to prosper. And while communication is enormously important, the form often changes depending on the tools at hand and the needs of the day. The average Irish business person has access to a wide range of communications tools, and they use them for different purposes.

At work they have a personal mobile phone number and probably a...

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