Automatic for the enterprise

Automation found its place on the factory production line long ago, but as new technologies promise to revolutionise work, questions have been raised about the social impact. Those fears are real enough, but other problems may be looming

Artificial intelligence (AI) has been the gold standard of IT since Alan Turing codified his ‘recognition game’, better known as the Turing Test, in 1950.

Between then and now, practical computing has tended to be more modest: machines were left to “the adding up”, as Douglas Adams put it, while humans got on with the cognitive labour. Think of it this way: vast render farms may create the latest Pixar blockbuster, but it’s ...