Friday November 22, 2019

Zoom faces its first real crisis

The multi-billion dollar web conferencing company's slow response to a significant security issue has undermined consumer confidence in the platform

By Emmet Ryan

Technology Editor

@emmetjryan
11th July, 2019

Credit: Getty

Zoom has enjoyed a fine run in the sun in recent years as the web conferencing tool that is loved by pretty much all its users. From C-suite executives of multi-billion dollar companies, all the way down to students working on projects, Zoom's user-friendly and reliable service has made it a hit, particularly since achieving the much vaulted unicorn status two years ago.

But now it’s fallen to earth with a bang, thanks to a...

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