Sunday December 8, 2019

Apple defends staff listening to Siri recordings

Tech giant tells Oireachtas committee that human review of ‘small sample of audio’ helps improve the digital assistant’s service

3rd December, 2019
Siri uses as “little data as possible to deliver an accurate result”, the committee heard. Picture: Getty

Apple has defended the practice of staff listening to recordings made by Siri, its digital assistant.

Gary Davis, global director of privacy and law enforcement requests for Apple in Europe, appeared before the Joint Oireachtas Committee on Communications on Tuesday following privacy concerns surrounding Siri and Google Assistant.

In August, it was revealed that hundreds of contractors for Apple in Cork were paid to listen and grade recordings from Siri. Apple soon halted the project...

Subscribe from just €1 for the first month!

Exclusive offers:

All Digital Access + eReader



Unlimited Access for 1 Month

Then €19.99 a month after the offer period.

Get basic
*New subscribers only
You can cancel any time.



€149 For the 1st Year

Unlimited Access for 1 Year

You can cancel any time.




90 Day Pass

You can cancel any time.

Team Pass

Get a Business Account for you and your team

Share this post

Related Stories

Working for the company in various roles in 15 different countries prepared Ericsson’s country manager, John Griffin, for his current job. But with Brexit looming, he is glad to be back

Emmet Ryan | 3 hours ago

Companies are increasingly aware that security must be considered from the outset

Quinton O'Reilly | 3 hours ago

The social media giant will now ask users to verify their ages, but won‘t be taking any measures to check that they are telling the truth

Emmet Ryan | 3 hours ago