Making it Work: Carrolls shows gift for self-renewal with an emphasis on heritage

Once managing director Peter Hyland tackled what he calls the ‘perception problem’, the rest was easy he says

4th December, 2020
Making it Work: Carrolls shows gift for self-renewal with an emphasis on heritage
Peter Hyland, managing director, Carrolls Irish Gifts: the chain is focusing more on bringing in Irish customers with up-and-coming craft producers from around the country. Picture: Fergal Phillips

“The perception problem.” This, according to Peter Hyland, was the biggest challenge he faced when he took over as managing director of Carrolls Irish Gifts, the family-owned retail chain, two years ago.

The 35-year-old Tallaght native was appointed to the position in August 2018 by Colm Carroll, the company’s founder. Tasked with identifying new avenues for growth, Hyland was taking over at the helm of an already successful business with a chain of...

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