Blacknight tackles late payment head-on with new credit policy

‘People just don’t respect’ credit, finds Michele Neylon, the web-hosting company’s co-founder, ‘so we generally don’t offer it any more‘

Elaine O'Regan

26th January, 2020

Blacknight tackles late payment head-on with new credit policy

Michele Neylon, co-founder of Blacknight Solutions found offering credit to customers caused problems. Picture: Maura Hickey.

Blacknight Solutions, the web-hosting company, has changed the way it deals with credit after problems with late payments.

Michele Neylon, who founded the company in 2003 with Paul Kelly, said there was a “massive systemic problem with credit in that people just don’t respect it”.

“If you give a customer 30 days’ credit, what that means in reality is that you can expect payment maybe 60 or 90 days down the line....

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