‘Moderators work in conditions without proper psychiatric support, micromanaged by algorithms’
Pressure is increasing on Facebook to take the moderation of disturbing content in-house and increase psychological support for those required to do it
Facebook moderators in Ireland must account for every minute of their time and use wellness breaks to go to the toilet despite concerns about mental trauma caused by their work, a current employee has claimed.
“Just like how you work in a factory, you clock in and clock out,” Nick says.
Nick, who asked the Business Post not to reveal his identity or use his real name, was hired through CPL, an Irish outsourcing company, ...
