Culture must come before continuity in any successful remote-working plan

In our business, colleagues are friends, leaders are visible, teams collaborate, success celebrated and juniors elevated. Remote working, however, just feels like hard work

‘Video conferences, webinars and all the free online courses you can muster simply cannot replicate a true learning environment, so much of which happens by assimilation.’ Photo: Getty

A lot has changed since we had our first coronavirus business continuity planning meeting last February. Back then, it would have been far fetched to think that we were about to spend the best part of a year working from home.

It did take a couple of meetings along with a constant stream of bad news before it became obvious that a lockdown was imminent. That was a little while after a colleague bought a ...