This Working Life: Better staff engagement makes for healthier, happier and more productive workplaces
As an employer, it is your job to ensure that employees find their roles exciting, interesting and worthwhile, and to give them a reason to work for you that is not just their salary
When it comes to organisational psychology, employee engagement is relatively new. The concept didn’t take off until the 1990s, when it was coined by William Kahn, a professor of organisational behaviour at Boston University. Turns out, the era of floppy disks and the Spice Girls was also a new age for employment.
But for a term that’s thrown about left, right and centre, we’re not doing well enough at it, and maybe that’s because we ...