How I manage: ‘Authenticity is king. People respond best when led by someone comfortable with showing their personality’

Sleek, airbrushed leadership can breed distrust and resentment, especially during times of uncertainty like we’re experiencing now

Shane Heraty, Cisco managing director for Ireland and Scotland. Picture: Fergal Phillips

Shane Heraty is managing director for Ireland and Scotland at Cisco, the world's leading cybersecurity and networking company. He is in his 16th year with the company. After a decade of working in Qatar as country director, where his projects included providing technology for the upcoming World Cup, the Dublin native returned to Ireland last year to start his new role just as the pandemic began.

I’ve been with Cisco for 16 rewarding years. I ...