A practical guide to why things happen the way they do
The last few weeks or so have been filled with public amazement as to how emails and records are missed in the civil and public service. What is amazing is the amazement.
At this stage, you would have thought the public realised that the whole system is designed to insulate and reinforce a level of shadowy decision making and information sharing – all you have to do is look at the MAC (management advisory committee)...
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