Fearghal O'Connor: 'Ryanair grounds its friendly face for 24 hours'
Michael O’Leary has been on his best behaviour of late but had a lot to get off his chest yesterday
Ryanair’s 'Always Getting Better' programme - the airline’s incredibly successful but sometimes duller reinvention as a nice company - was put on hold for 24 hours this week.
The programme,which has seen the airline grow from 80 million passengers to almost 120 million, and receive plaudits for its new customer friendly approach, was temporarily put in a holding pattern to indulge in some brief immigrant related social media to promote its current really ...
