In delivering benefits for flexible workers, we should ask the people who count

Before hammering out new rules for on-demand employment, we need to know what today’s workforce actually wants

My motivation for starting Deliveroo was simple: I am passionate about food. Working in New York, I was used to restaurants delivering, and being able to get a great selection of food at all times. When I moved to Britain and was working late nights I was amazed that I was able to order so little when I knew there were great restaurants just around the corner. I wanted to change the landscape ...