Aer Lingus calls Dublin Airport security queues ‘problematic’ and urges improved cleaning standards

Airline says operational challenges are making it ‘impossible’ to deliver on customer service

Lynn Embleton, Aer Lingus chief executive, said lengthy security queues were impacting the airline’s services. Picture: Fergal Phillips

“Problematic” security queues and a lack of cleanliness at Dublin Airport are impacting Aer Lingus’s operations over the summer months and hampering its ability to deliver adequate services for customers, the leader of Aer Lingus has said.

The Irish airline today met with members of the Oireachtas transport committee to discuss recent baggage problems which have caused controversy.

In an opening statement circulated to members, Lynn Embleton said operational challenges across Europe were making it ...