You feel like a child at a candy convention when it comes to Michael O’Leary anecdotes. Last Tuesday, the renegade who said that the customer was “nearly always wrong” announced that, when it came to horses, this customer was no more.
At the turn of the century – with O’Leary still a year away from his first winner at the track – Ryanair launched its website. Its chief executive, six years...
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