Justice delayed: will the tracker scandal change banking culture?

Ulster Bank claims it has learned from its mistakes on tracker mortgages, but the fallout from the scandal is far from over

Ulster Bank: this year, a €37.77 million bill for the 49 separate regulatory breaches the bank has admitted to fell due Picture: Peter Muhly/AFP via Getty

The moment the man stepped into the office of Padraic Kissane, the financial adviser who unearthed the tracker mortgage scandal, it was clear he was in turmoil.

“It is as it is, Padraic,” the man said on the day in question as the scale of the issue was just coming to light. “It is as it is – it just is as it is,” he repeated time and again.

Kissane stood, put his arm on ...