The Gresham Hotel has been instructed to honour its commitment to a deal over a form of gratuity payment to its waiting staff.
The Gresham – which was bought last year by the Spanish Riu group for €92 million – has a long-standing deal over ‘plate money’, in which service charges applied to customers’ bills are pooled and paid out to staff proportionately.
In this instance, the agreement applied to workers in...
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