Wednesday January 29, 2020

Boeing 737 Max and the struggle to regain trust

Ryanair is among the airlines hoping for the aircraft to be cleared to return to the skies after two fatal crashes, but will customers be ready?

24th October, 2019
Ryanair has ordered 135 of the grounded Boeing 737 Max. Picture: Gary He/Getty Images

Airlines with the 737 Max must convince many customers that the aircraft has been appropriately modified, tested and certified safe. A monthly survey by UBS of 1,000 people in the US finds that among those who plan to fly, about 15 per cent say they will never travel on a Max. The same survey, however, finds that about 65 per cent say they never or seldom check the type of aircraft they are flying on.

Airlines may take comfort...

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