Monday February 17, 2020

Access rights and direct marketing top list of data protection complaints

Helen Dixon's office opened investigations into 932 complaints last year

21st June, 2016
Data Protection Commissioner Helen Dixon

The Office of the Data Protection Commissioner (DPC) dealt with 14,427 e-mail queries last year, an increase from 13,500 in 2014, with issues like CCTV in the workplace, direct marketing by SMS, email messages issued without consent and banks failing to keep personal contact information up to date topping the list of complaints.

In her 2015 annual report, DPC Helen Dixon said the office dealt with a further 16,173 queries received by phone and 855 by post. It...

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