ZenDesk and the art of managing growth

Colum Twomey of the customer support software firm believes Dublin must start building upwards without delay

Emmet Ryan

Technology Correspondent @emmetjryan
11th October, 2015
Colum Twomey, vice-president of engineering and managing director in Ireland, ZenDesk Picture: Bryan James Brophy

Dublin needs to get higher, a lot higher, according to the head of ZenDesk’s operation in Ireland. The customer support software business has more than 100 staff in Ireland, 10 per cent of its global staff, with plans to further expand its presence here.

“The policy we have of keeping everything low is a little misguided. If we had a downtown area where you could go as high as you want and it was constrained...

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