Zendesk and the art of attracting top talent to Dublin

Danish software company Zendesk is ten years old, but feels like a start-up with its brash self-publicity, confident air and voracious hiring policy. Here, founder Mikkel Svane tells Emmet Ryan what makes it tick and its plans for Ireland

Emmet Ryan

Technology Correspondent @emmetjryan
17th June, 2018
Zendesk co-founder and chief executive Mikkel Svane: ‘In many ways it’s been a fast process and we are still working very hard, we still feel we are in the early days of this company’ Pic: Getty

A Jürgen Klopp -esque laugh fills the room. Mikkel Svane is in a good mood in London. His Future of CX (customer experience tour) is on its latest stop as Zendesk’s big show in San Francisco this autumn draws near.

The customer service software company, built by the Dane over the past ten years into a $5 billion powerhouse, is doing well and on a hiring binge. The company’s EMEA headquarters...

Subscribe from just €1 for the first month!

Exclusive offers:

All Digital Access + eReader



Unlimited Access for 1 Month

Get basic

*New subscribers only

You can cancel any time.



€149 For the 1st Year

Unlimited Access for 1 Year

You can cancel any time.




90 Day Pass

You can cancel any time.

2 Yearly



Unlimited Access for 2 Years

You can cancel any time.

Team Pass

Get a Business Account for you and your team

Share this post

Related Stories

Hard Station: the strange world of tech embargoes

More Tech Brian Lloyd 3 months ago

Podcast: CWSI on securing remote workers during lockdown working

Podcast: Avaya on improving connectivity through the crisis

Tinkerer tailors a solution for property owners to save on water bills

More Tech Emmet Ryan 5 months ago