When it comes to ways of communicating in business, there’s no shortage of options. From phone to email, voice over internet protocol (VoIP) and video conferencing, not to mention instant messaging apps, like Slack and WhatsApp, the range of options can be bewildering.
And that’s where unified communications comes into play. Bring these all together and adding useful tools dramatically increases their overall usefulness. But UC, as its known, isn’t particularly new....
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