Unified communications: Networks and protocols
Irish communication service providers are busy building bridges to create UC-centric businesses
Realising the benefits of UC is not simply about splashing out on a communications platform, you have to invest in converged infrastructure to support it. Most Irish organisations have made the move to IP networks that facilitate Voice over IP (VoIP) and dramatic cost savings, but the step up to UC is less clear-cut, according to Ross Murray, managing director of Welltel.
“It’s always harder to sell the soft benefits of UC than the hard...
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