Unified comms bring more than just low costs

All businesses are cost-sensitive, but unified communications provider Welltel has discovered that the SME market is now following the enterprise model, asking what can be done with networked communications

3rd April, 2016
JP Crilly, sales director, Welltel

Voice over IP (VoIP) isn’t a new technology, but expanded network capacity means more and more businesses are now looking at getting away from traditional PBXes. Enterprise-grade customers have long looked at IP telephony as a way of getting additional services, but for small and medium-sized businesses, the proposition has often been one of cost. New unified communications platforms may be changing that.

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