Developing a digital transformation strategy is now considered not a ‘blue-sky’ project, but an immediate need. Facing pressure from competitors, including new digital-first entrants, many an apparently entrenched business is now resolving to look at exactly how it does business, and what systems it can deploy to smooth out and speed up this business.
But, behind the jargon — agile, DevOps, artificial intelligence, machine learning, even digital transformation itself — how are businesses...
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