The role of the CIO should move away from operational towards strategic

The role of the CIO as a change agent needs to be formally recognised

15th February, 2017

What's your name?

Ruth Buckley

What’s your company and describe your role?

Head of Information Communications Technology and Business Services Cork City Council

How long have you held the position?

Over 15 years

What are your day to day responsibilities?

I manage the provision of technology services to over 800 users across the organisation including the provision of on-line services and business process improvements across all Directorates in the city council. The environment is very diverse with mobile solutions, traditional ERP and many bespoke solutions for planning, roads, housing and environmental services.

What is your professional background?

I graduated with one of the first degrees in computer science from UCC and became entered into the graduate trainee program with Bank of Ireland as an analyst/programmer. While there I studied for my PMP (project management professional) certification and also undertook an ACCA diploma in Financial and Management accounting. I worked as a technical analysis and spend over 7 years on call for their overnight international banking systems. In the late 1990s I became the first IT manager for Cork city council and went on to study for my MBA with Henley with a dissertation in program management. During this time I lectured for the institute of project Management in Ireland and also attended level B with the IPMiI

Tell me about yourself away from work?

I have two teenagers and one child (10) who still loves me. :) and I love to run.

Tell us something very few people know about you?

I love reading Jo Nesbo

You are speaking at the 2017 CIO Summit. What are you speaking about?

I am a panellist so hopefully I can share my own insights after 28 year in the business.

What challenges do you see for your business/sector and the CIOs role with in?

Its amazing how after all these years some organisations still perceive ICT as a cost overhead which could be outsourced in its entirety rather than a critical part of the strategic infrastructure and strengths of an organisation.

Where would you like to see the role of the CIO in 10 years time?

I would like to see the role of the CIO as a change agent formally recognised, the value of information to the organisation as a corporate asset solidified and the services and skills of the CIO office continue to move up the value and knowledge chain away from the operational towards the strategic.

Ruth Buckley, Head of ICT and Business Services, Cork City Council will be a panelist at the CIO Summit on March 30 at the AVIVA Stadium. See for tickets and information.

Share this post

Related Stories

Hard Station: the strange world of tech embargoes

Podcast: CWSI on securing remote workers during lockdown working

Podcast: Avaya on improving connectivity through the crisis

Tinkerer tailors a solution for property owners to save on water bills