The invisible chain of commerce

Technology has already automated the factory floor and the office. Now it is transforming the rest of the supply chain

7th May, 2017
5
Yvonne Delaney, programmes director and head of the Management Development Unit at the University of Limerick

Remember advertisements saying ‘please allow 28 days for delivery’? How about waiting six months — or two years — for a telephone to be installed? Few today do, and younger people may not even believe things were ever so slow. Today, products arrive almost instantaneously, with same or next-day delivery.

The last three decades have seen the office revolutionised twice — first with personal computers and now with mobile and the internet. At the...

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