The invisible chain of commerce
Technology has already automated the factory floor and the office. Now it is transforming the rest of the supply chain
Remember advertisements saying ‘please allow 28 days for delivery’? How about waiting six months — or two years — for a telephone to be installed? Few today do, and younger people may not even believe things were ever so slow. Today, products arrive almost instantaneously, with same or next-day delivery.
The last three decades have seen the office revolutionised twice — first with personal computers and now with mobile and the internet. At the...
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