At a time when just about any IT function can be delivered as a service, the case for outsourcing is compelling but also bewildering.
Businesses need to have a checklist for potential service providers covering a disparate set of skills, according to Jimmy Sheahan, managing director at Ergo.
“You want a provider that is agile and responsive to your markets needs,” he said. “They have to have cloud infrastructure capabilities, be able to interface with...
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