Managing expectations

Much is made of managed services and how useful they can be for organisations, but, Quinton O’Reilly asks, do businesses balance their expectations of them?

2nd July, 2017

With companies needing to work with less and prioritise more, managed services providers (MSPs) have offered a lifeline for many who need expertise in certain areas but don’t have the means to hire the necessary personnel.

Availing of such services is incredibly appealing for a few reasons. For one, it plugs the gaps a company may have a lack of expertise in, and with the fall in costs for things like cloud, hardware...

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