Managing expectations

Much is made of managed services and how useful they can be for organisations, but, Quinton O’Reilly asks, do businesses balance their expectations of them?

2nd July, 2017
9

With companies needing to work with less and prioritise more, managed services providers (MSPs) have offered a lifeline for many who need expertise in certain areas but don’t have the means to hire the necessary personnel.

Availing of such services is incredibly appealing for a few reasons. For one, it plugs the gaps a company may have a lack of expertise in, and with the fall in costs for things like cloud, hardware...

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