Tuesday July 14, 2020

Lightning strikes: Savvier shoppers are a challenge for retail staff

But Salesforce sees an opportunity to bring its CRM software out of the back office and onto the shop floor

7th February, 2016
Carl Dempsey, vice-president of sales engineering EMEA for Salesforce

Salesforce has launched a new user interface called Lightning in a bid to adapt to changing customer demands.

“Salesforce has been the leader in the sales category in Gartner’s Magic Quadrant for the last eight years. We like to think we know a thing or two about sales. But we are all more demanding customers now,” said Carl Dempsey, vice-president of sales engineering EMEA for Salesforce.

Lightning is partially aimed at...

Subscribe from just €1 for the first month!

Exclusive offers:

All Digital Access + eReader



Unlimited Access for 1 Month

Then €19.99 a month after the offer period.

Get basic
*New subscribers only
You can cancel any time.



€149 For the 1st Year

Unlimited Access for 1 Year

You can cancel any time.




90 Day Pass

You can cancel any time.

Team Pass

Get a Business Account for you and your team

Share this post

Related Stories

Sextech creates a platform for gender equality and diversity in sex education while challenging negative perceptions of how sex and sexuality are presented

Caroline West | 1 month ago

Steorn was the start-up that claimed it could create free energy using magnets, and tried to prove it for 15 years and €23 million. In his new book, The Impossible Dream, Barry J Whyte traces the company’s journey from maverick upstart to spectacular flame-out. In this excerpt, he meets co-founder Shaun McCarthy, who candidly examines his own vision, errors, and legacy

Barry J Whyte | 2 months ago

Business Post Tech Editor Emmet Ryan is joined by Michael Conway of Renaissance and Gary Robinson of Uleska for a discussion about security issues for businesses during lockdown. The lockdown security podcast is sponsored by Renaissance

Emmet Ryan | 2 months ago