Thursday February 27, 2020

Innovation critical to financial services, says Deloitte

Sector is increasingly looking to digital experiences

6th March, 2016
Justin Hayes, director of consulting with Deloitte

Observing trends at last month’s Mobile World Congress in Barcelona, Justin Hayes of Deloitte told Connected that increased innovation was vital to the financial services sector.

“Financial services, like all sectors, is increasingly looking to digital experiences, built around customer insight to differentiate and improve the performance of their products and services.

“For example, Apple and Cisco have designed an innovative user experience to support loan products in the financial services sector....

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