Sunday August 9, 2020

Dell hosts customer experience event

3rd April, 2016
Dorothy O’Byrne (second left) of CCMA with Mark D’Arcy, Denis Lucey, Niamh Townsend and Derek Temple of Dell

Dell recently hosted an event at its campus in Dublin looking at how businesses can improve customer experience.

“Today, we hosted 60 members of our business community and showed them how technology is transforming the way we serve our customers. We see it as an enabler – coming to the fore when customers want to connect with us on new platforms like social media, or to help our teams detect and solve customer issues before...

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