A group of unemployed people were recently told to turn up at their local social welfare office for a short training course. It was due to begin at 10am and end at 11am.
But many of them turned up between 10am and 11am – because this was the type of open-ended appointment they were used to getting from their social welfare office.
It is a sign of the challenges of overhauling the country’s antiquated social...
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